Privacy Policy
     
  Privacy Statement for Espresso Photo : Revised January 2, 2004  
  Espresso Photo has a firm commitment to safeguarding the privacy of our customers. This page will inform you about our information gathering and dissemination practices for the Espresso Photo photo finishing service, both online and at our retail kiosks.  
 
Photo Sharing

Espresso Photo is committed to providing you with a safe and private environment to upload, share and print your photos. All of your photos are protected and are not visible to others unless you explicitly share them. To invite visitors to see your photos, click on the "Share" tab and follow the instructions provided. Espresso Photo will send an email to your list of invitees containing the URL to your album. Please note that your invitees can then forward the email containing the URL to other parties, if they choose.

Espresso Photo uses the email addresses provided (including those you share) only to facilitate your photo sharing activities and for no other purpose. Espresso Photo will not use the addresses described in this section for any other purpose and will not disclose the addresses you provide to any third party. We do not log or record the email addresses that you send a "Share" invitation to.

 
Personal Information

Espresso Photo only uses your personal information to conduct business with you. Your personally identifiable information will not be rented, sold or shared with any third party, except as described in this Privacy Statement or as otherwise agreed by you. Espresso Photo may disclose information it has collected from any Customer of the Espresso Photo Service and/or content any member has made available on the Espresso Photo Service when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of Espresso Photo or others.

Espresso Photo may change this privacy policy without notice from time to time. Please visit this page often for updates and changes. Regardless of later changes or updates, Espresso Photo will not use your information in a new way without first providing you with an opportunity to opt-out. If you have not already done so, please click here to review the Terms of Service that govern your use of the Espresso Photo Site.

 
Information We Collect and How We Use It

Information You Provide: In order to establish your account or to place any orders for prints or other products provided through the Espresso Photo service, you will be asked to provide certain personally identifiable information to us, such as your name, mailing and email address, phone number, and a credit card number and expiration date. We will use that information to send you prints and to process and communicate with you concerning any order you may submit. In any event, we will not share your personally identifiable information with any other third parties without giving you the opportunity to opt-out, except as expressly described in the "Third Party Service Providers" section of this Privacy Statement.

We use aggregate non-personal information (i.e. information that does not include personally identifiable data) for statistical analysis of user behavior, product development, content improvement and marketing, promotional and advertising purposes. We will not make that aggregate non-personal information available to third party partners.

After 30 days, your personal information is automatically purged from our server. Currently Espresso Photo does not offer album sharing or long term accounts. To facilitate this purge of information and provide full privacy our customers need to re-renter their contact and payment information each time they place a new order.

 
Information We Automatically Collect

Cookies: Espresso Photo only uses one cookie on the "Upload" and "Order" pages. These cookies collect browser information and record you name/address, but no financial (credit card) information, to facilitate the order process as you upload digital photo files to our server. All other web pages on the Espresso Photo site do not set any cookies nor collect data from our customers.

Disabling Cookies: If you do not like the idea of your information being stored in cookies, we recommend disabling cookie support in your browser, though please understand this will not allow you to use the auto form filling function of your browser and limit some ordering functionality of Espresso Photo's web site. Your browser documentation provides specific procedures for disabling cookie support.

IP Address:
We analyze IP addresses in the aggregate for system administration purposes and to gather broad demographic information. We do not link IP addresses to your computer's User ID, with the following exception: when you place an order using our online checkout process we record your computer's IP address with your order to help us identify fraudulent credit card use. We may share this information with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities if we determine, or are notified, that the use of the credit card was fraudulent. Your information will only be shared in this instance when you affirmatively choose to complete the Espresso Photo order form.

 
Information we do not collect
When you visit our site, we do not collect your name, email address or any other personal information unless you provide it to us. Espresso Photo does not record the email addresses you "Share" you photos with.
 
Information Sharing

Third Party Service Providers: Espresso Photo may share your personally identifiable information with those companies that assist us in providing the Espresso Photo Service to you. Some examples of our use of third party service providers: 1. We may share your credit card information with a financial institution to effect your purchase of our products using your credit card. 2. We may share personally identifiable information (not including credit card information) with third parties that assist us with the administration of contests or surveys that help us understand the results. We also engage third parties to assist us by tracking the number of visitors to our Web site, including visitors that have "clicked-through" from specified promotions on third party Web sites and those visitors' activities on the site. 3. Ordering through our web site is facilitate by third party software. This software facilitates the collection of information before it is sent to Espresso Photo.

 
Information we do not share with others
Espresso Photo does not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is stored in a highly secure computing environment for the life of the production cycle only.(See Security for details)
 
Your Copyrights

Espresso Photo respects the intellectual property rights of others. Espresso Photo claims no ownership rights in any image contained in any of your photo orders and will not share your images unless instructed by you or otherwise required by law. Please note that when you share a photo order, you allow the recipients of that order to share and make photographic prints from the images contained in that order. For more information, see our Terms of Service.

 
Security
Espresso Photo has security measures in place to protect the loss, misuse and alteration of the information under our control. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Except as otherwise stated in this Privacy Statement, access to that data is limited to authorized Espresso Photo staff members and is further restricted by password protection mechanisms. Web security and security procedures are reviewed and may be updated on a regular basis to ensure strong data protection. By default, all orders placed on our site are done on a secure server that encrypts all financial information through SSL. We will not store your credit card information in our database ever.
 
Links to Other Sites
The Espresso Photo web site may contain links to other sites. Espresso Photo is not responsible for the privacy practices or the content of these other Web sites.
 
Questions about the Espresso Photo Service
If you have any questions about this privacy statement, the practices of the Espresso Photo service, or your dealings with us, you can email your questions info@espressophoto.com.
     
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